Career

Monitoring NOC operations, timely reports, and resolution of issues as per allocated service levels.

Troubleshooting of issues escalated by the Customer support team within associated SLAs

Raising Trouble Tickets with OEM / 3rd party vendors for fault/problem resolution

Follow Guidelines of team best practices and technology aspects to improve productivity

Monitoring our SIEM for notable events, and running them down to completion.

Tuning our SIEM to look for new threats, or to make existing threats easier to find.

Coordinate with service owners to identify, and mitigate vulnerabilities.

Monitor real-time security events on SIEM console and event Analysis, investigating and mitigation of security incidents.

Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution.

Manage incidents with a focus on service restoration.

Act as operations support for all compute, network, storage, security, or automation incidents /requests.

Manage rollout of patches and release management schedule and implementation.

Strong knowledge of AWS architectural principles frameworks design patterns and industry best practices for design development and operational support activities.

Implement cloud computing architecture solutions that address cloud security and compliance fundamentals, deployment automation and elastic sizing of environments, and multi-tenant implications

Experience provisioning and spinning up AWS Clusters

Experience to build scalable production systems (load balancers, memcached, master/slave architectures)

Define Migration strategy to move application to cloud