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Managed Network Monitoring Services | MCPL

Managed Network Monitoring Services

SLA based 24x7 Network Monitoring & Support

A Network Operations Center (NOC) is the nerve center of an organization's IT infrastructure, monitoring, and managing network health. Yet, the intricate nature and continuous attention demanded by a NOC can be daunting. Microscan Communications Managed Services act as a crucial support system, utilizing our knowledge and resources to effectively operate and uphold customers critical operations. We guarantee smooth network functionality, swift issue resolution, and proactive maintenance, enabling businesses to concentrate on their primary business while fortifying themselves against network interruptions. Managed NOCaaS provided by us is essential for contemporary enterprises, streamlining management processes and guaranteeing uninterrupted connectivity.

NOC Managed Service Provider in Pune | MCPL

In our network management portfolio, we offer comprehensive IT Operations Management (ITOM) processes, encompassing incident, problem, change, performance, and capacity management. These services span various network technologies, including IP, transmission, RF, UBR, GPON, SDWAN, and firewall technologies. Our support extends across layer 1, layer 2, and layer 3, providing a holistic approach to network support. Additionally, we provide solutioning and implementation services, ensuring a seamless and effective network infrastructure for our clients.

Our Managed NOC Services

Managed NOC Services Provider in India | MCPL
NOC Service- 24/7 Network Monitoring | Microscan Communications

24/7 Network Monitoring

We provide continuous surveillance of network devices, systems, and applications, identifying issues promptly to maintain optimal network health.

NOC Service- Incident Management | Microscan Communications

Incident Management

Swift response to network incidents, thorough troubleshooting, and efficient problem resolution are integral to minimizing downtime and ensuring operational continuity.

Performance Enhancement | Microscan Communications

Performance Enhancement

Our commitment includes fine-tuning network performance for optimal operation and an enhanced user experience.

Managed NOC Service- Reporting | Microscan Communications |

Alerts and Reporting

Receive real-time alerts and regular reports, ensuring your organization remains well-informed about the current network status and any potential issues.

NOC Service- Backup & Recovery Expertise | Microscan Communications

Backup and Recovery Expertise

We meticulously manage data backups and implement robust disaster recovery plans to prevent data loss and uphold business continuity.

NOC Service- Strategic Capacity Planning | Microscan Communications

Strategic Capacity Planning

 By monitoring network resources, we engage in proactive planning to accommodate future growth and ensure scalability.

NOC Service- Vendor Collaboration | Microscan Communications

Vendor Collaboration

Seamless coordination with third-party vendors and service providers is a priority, addressing network-related issues efficiently.

NOC Service- Documentation | Microscan Communications

NW Documentation

We maintain accurate records and documentation of network configurations and changes, ensuring transparency and accountability.

NOC Service- Network Optimization | Microscan Communications

Network Optimization

Our ongoing efforts focus on refining the network infrastructure for enhanced efficiency and performance.

NOC Service- Compliance and Regulatory Guidance | Microscan Communications

Compliance and Regulatory Guidance

We provide support in meeting compliance requirements, navigating audits, and ensuring adherence to industry regulations.

Challenges Faced by Organisation for
their in-house NOC

Network Operation Center in India | MCPL

Our Structured NOC Process

NOC Monitoring and Management | Microscan Communications
NOC Process | MCPL

Padmanabhan Iyer

General Manager Networks, Adani Data Networks Limited

We at Adani Data Networks Limited have visited Microscan Communications NOC and Cyber Defence Centre setup at Pune and indeed it is a state of art infrastructure ready to serve customers for any MS requirements. This is world class facility built on the foundational pillars of People, Process and Technology to cater to Mission Critical services. 


Adani Data Networks Limited sees Microscan as one of its probable strategic partners in its endeavour to provide dedicated and Quality services through NOC and SOC to ADNL ‘s customers.

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